Your own mail server
Updated on 2026-10-02
De server die de bevestigingen, herinneringen en portaalcodes van dit salon verstuurt. (The server that sends this salon's confirmations, reminders and portal codes.)
Instellingen → Koppelingen → Communicatie → Mailserver → Instellen.
The fields
| Field | Required | Explanation |
|---|---|---|
| Server | yes | for example smtp.voorbeeld.be |
| Poort (port) | yes | 587 by default; 587 met STARTTLS is het gewone geval; 465 is SSL. (587 with STARTTLS is the normal case; 465 is SSL.) |
| Beveiliging (security) | yes | STARTTLS (aanbevolen) (recommended), SSL or Geen (none) |
| Gebruikersnaam (username) | no | |
| Wachtwoord (password) | no |
The test
Verbinding testen (test connection) makes the connection and signs in, nothing more. You read smtp.voorbeeld.be:587 aanvaardt de aanmelding. (smtp.voorbeeld.be:587 accepts the sign-in.) or the reason why it did not work.
No test email is sent, deliberately. That would be sending post on behalf of your salon, and a test connection button has no business putting anything out the door.
What is not here
The sender address. That is a salon setting and it sits under Instellingen → E-mail.
Enter an address there that this server is allowed to send for. The Google Workspace SMTP relay, set to only addresses in my domains, refuses any sender outside your own domain — including HairConnect's default address, which goes out as long as that field is empty. See Email to your clients.
Replies do reach you, through the Antwoordadres (reply address).
Frequently asked questions
Do I have to fill this in? Only if you want to send from your own mail server. If you fill in nothing, the installation's setting applies.
What if there is no mail server anywhere? Then no mail can leave, and HairConnect does not pretend otherwise. An order to your supplier refuses to leave in that case: the window says Er is nog geen mailserver ingesteld, there is no Versturen button, and the order stays an order that still has to go out. You can look at the mail already.
The same goes for an invoice: the Mailen button stays off, no date appears under Verstuurd and no line in the log.
Where do I decide which emails go out? Under Instellingen → E-mail. See Email to your clients.
Can I see whether an email arrived? Not through your own mail server: it does not report that back. To see Afgeleverd and Geweigerd, switch on Mail via HairConnect. Your mail server here then stays as the fallback: as long as your domain's DNS is not right, your emails still leave this way.