Setting up the booking page
Updated on 2026-10-03
Where do I find it?
Instellingen → Online boeken (Settings → Online booking). Subtitle: Alles wat een klant op uw boekingspagina te zien krijgt en mag doen. (Everything a client gets to see on your booking page and is allowed to do there.)
At the top of the screen sits the block Je online boekingspagina (your online booking page) with the address, a copy button and the QR code. That is deliberate: the address at which your clients book belongs where you set that page up, so that you can go and look at a change straight away, the way the client sees it. See Sharing the booking link.
The sections below are in the order in which you think about them.
What the client reads
Twee teksten die u zelf schrijft. Ze staan er letterlijk zoals u ze hier typt — er komt niets van HairConnect bij. (Two texts you write yourself. They appear literally as you type them here — nothing from HairConnect is added.)
Welkomstbericht (welcome message) — appears at the top of the booking page. The place for a holiday period, a waiting list or a service you would rather arrange by email. Leave it empty and there is nothing, no empty frame.
Annulatievoorwaarden (cancellation terms) — appear at the bottom of every email to your clients. Anyone who wants to be able to charge for a no-show must be able to show that the client read them beforehand; this text is that proof.
What the client may change themselves
Hoe korter u dit zet, hoe meer laatste-minuutgaten u zelf moet vullen. Hoe langer, hoe vaker een klant belt in plaats van klikt. (The shorter you set this, the more last-minute gaps you have to fill yourself. The longer, the more often a client phones instead of clicks.)
| Setting | Default | Notes |
|---|---|---|
| Annuleren tot (cancel up to) | 2 working days in advance | after that the client cannot do it herself, but she can still let you know — and you want that: an hour you hear about in time can still be taken |
| Verplaatsen tot (reschedule up to) | 2 working days in advance | set it shorter if you would rather have a reschedule than an empty hour |
| Boeken tot (book up to) | 3 months ahead | reaching further than your rotas do makes no sense |
Who the client picks
| Setting | Default | Notes |
|---|---|---|
| Klant moet een medewerker kiezen (client must pick a staff member) | on | |
| "Geen voorkeur" mag ("no preference" allowed) | on | this is the button that still gets a full week open |
| Per dienst een andere medewerker (a different staff member per service) | on | for a colour with one and a cut with another |
| Meerdere klanten in één boeking (several clients in one booking) | off | a mother booking her two children at the same time |
What the client gets to see
| Setting | Default | Notes |
|---|---|---|
| Prijzen tonen (show prices) | off | off if your price depends on hair length: an amount that turns out higher afterwards costs more explaining than no amount at all |
| Duur tonen (show duration) | off | handy with a three-hour colour |
| E-mailadres laten bevestigen (have the email address confirmed) | on | the client gets an email with a single link; the appointment only exists after that click |
| Nieuwe klantfiche laten nakijken (have a new client record checked) | on | a client you or a staff member creates gets their details emailed to check; their click approves the record and their online profile — see Klanten → Een klantfiche aanmaken |
E-mailadres laten bevestigen is what stops no-shows caused by a typo in the address — those never get their reminder otherwise. As long as the client does not click the link in that email, there is nothing in your calendar — no slot is held. If they click, the appointment goes in, straight away as Bevestigd (confirmed), and the confirmation email goes out. If the time has been taken in the meantime, they see that and pick another. The link stays valid for 24 hours. Anyone who has confirmed once never sees this again.
Hairlien on the booking page
| Setting | Default |
|---|---|
| Hairlien tonen aan klanten (show Hairlien to clients) | on |
Only works if the assistant itself is on under Instellingen → Koppelingen → Assistent; that is also where the key lives, and every client sentence goes to the language model at your salon's expense. Switch this off and Hairlien stays in the back office but disappears from your booking page. What she does for the client is described in Hairlien for clients.
How many slots you offer
| Setting | Default |
|---|---|
| Aantal vrije momenten (number of free slots) | 14 per search |
| Een dag is "druk" vanaf (a day counts as "busy" from) | 8 appointments |
What you set elsewhere
| What | Where |
|---|---|
| which days you are open | Instellingen → Openingsuren (Settings → Opening hours) |
| which service is bookable online | Diensten & prijzen → Diensten (Diensten & prijzen → Services), section Online boeking |
| which staff member is bookable online | Team → Medewerkers (Team → Staff), section Rol in het salon |
| which client is blocked | the client record, field Geblokkeerd voor online boeken |
| colours and background | Instellingen → Huisstijl (Settings → Branding) |
| which emails go out | Instellingen → E-mail |
Saving
There is a Bewaren (save) button at the top and at the bottom of the form. After saving you read Bewaard — De wijzigingen staan meteen op de boekingspagina. (Saved — The changes are on the booking page immediately.)