Welcome to HairConnect
Updated on 2026-08-22
HairConnect is the package you run your salon with: the agenda, the point of sale, the client records with their colour formulas, the stock and your staff members' hours. Everything at one address, behind one login.
This manual describes what is really on your screen. If something in it does not match what you see, let us know — then the manual is wrong, and that is our fault.
What does the package consist of?
| Part | Where | What for |
|---|---|---|
| Backoffice | /admin |
everything that is a list or a form: clients, services, products, staff, settings, reports |
| Agenda | Agenda in the menu | the salon's day, one column per staff member |
| Point of sale | Kassa in the menu | ringing up receipts, settling, reversing |
| Booking page | your own address | where your client books an appointment themselves |
| Customer portal | underneath your booking page | where your client finds their appointments, receipts and colour history |
The agenda and the till sit in the same menu as everything else, but they are technically a separate application. You notice that in one thing: they respond instantly, on an iPad as well, and even when the network drops for a moment.
One concept that explains everything: the block
An appointment in HairConnect is not a time span from hour X to hour Y. It consists of blocks, and there are two kinds:
- an active block — the staff member is busy with this client;
- a processing block — the colour is developing. The chair is taken, but the staff member is free.
That is how HairConnect can put a second client into that processing time. It is exactly what a hair salon does all day long, and the reason an ordinary calendar never fills the salon.
A service therefore carries two times: a Duur (duration) and a Wachttijd (processing time). See Setting the processing time.
What HairConnect deliberately does not do
- No SMS. There is a checkbox Mag sms ontvangen (may receive SMS) on the client record, but nothing is sent. All communication runs over e-mail.
- No week view in the agenda. The agenda shows one day, with a column per staff member.
- No deleting a receipt. A closed receipt never changes again. You correct it with a reversal.