Setting up the salon
Updated on 2026-08-22
This order works. Every step rests on the previous one: without services there is nothing to schedule, without staff there is no column in the agenda, and without opening hours your booking page offers nothing.
Reckon on half a day for a salon starting from scratch. If you are coming from Optios, first work through From Optios to HairConnect: the import fills in steps 3 to 6 for you.
1. The salon itself
Instellingen → Het salon (settings → the salon). Name, logo, address, telephone, e-mail address and VAT number.
Leave blank what you do not know. As long as the address fields are empty, the booking page shows no address at all — and that is better than an address that is wrong. A client standing in front of a closed door does not come back.
The VAT number appears on every invoice you make from HairConnect.
2. Users
Salon → Gebruikers (users). One account per person who works with the package, with a role: Zaakvoerder (owner), Manager or Medewerker (staff).
3. Staff
Salon → Medewerkers (staff). Everyone who gets a column in the agenda — including the cabins and the wash chairs, because those get scheduled too. Switch on Dit is een cabine of stoel (this is a cabin or chair) for anything that is not a person.
Then drag the list into the right order: that is the order of the columns in your agenda.
Link every user account to its staff member (Salon → Gebruikers, field Gekoppelde medewerker, linked staff member). Without that link a person has no column in the agenda and nothing can be settled in their name.
4. Services
Salon → Dienstcategorieën (service categories) first, then Salon → Diensten (services).
For each service you enter a Duur (duration) and a Wachttijd (processing time). That waiting time is the processing time — the minutes in which the colour develops and the staff member is free. That is the field this whole package revolves around; see Setting the processing time.
5. Work schedules
Salon → Werkschema's (work schedules). A schedule is a week with seven switches. Alternating weeks (week 1 / week 2) can be entered up to four weeks.
Occupancy and the time clock figures compare against this. Without a work schedule those fields stay empty — not zero.
6. Products and stock
Voorraad → Merken (stock → brands), then Voorraad → Leveranciers (suppliers), then Voorraad → Producten (products). When creating a product, fill in the Huidige voorraad (current stock): that is the level you start from, and it is the only moment at which you can fill in that field.
7. Opening hours
Instellingen → Openingsuren (opening hours). Seven switches, one per day. What is closed here, the booking page does not offer — not even if someone is in the agenda.
Underneath that you set the agenda window: from what time to what time you see the agenda on your screen. That makes nothing bookable or unbookable.
8. Online booking
Instellingen → Online boeken (online booking). Welcome message, cancellation terms, the deadlines within which a client may cancel or move an appointment themselves, and what they get to see.
Switch Online boekbaar (bookable online) on or off per service, and per staff member likewise.
9. Branding
Instellingen → Huisstijl (branding). Three colours and optionally a background photo. The preview at the bottom shows straight away whether your text stays readable.
10. E-mail
Instellingen → E-mail. Sender name, reply address, and which mails go out.
If you want to send from your own mail server, also set up Instellingen → Koppelingen → Mailserver (integrations → mail server).
The reminder is the cheapest measure against no-shows you have. Do not just switch it off.
Done?
Open your booking page and walk through it yourself, from service to confirmation. That is the only check that counts.