Creating a receipt

Updated on 2026-09-16

You will find the till at the top of the menu under Kassa (Till). You also get there straight from the calendar, with the Afrekenen (check out) button on an appointment.

The overview screen

On opening you see three columns.

Vandaag in de agenda (today in the calendar) — the clients still to be checked out. Per line the time, the name, who worked on them, and · aanwezig (· present) if the client has checked in. A speech bubble means there is a note on that client. Appointments that have been cancelled, are already finished or already have a receipt no longer appear. At the bottom the button Losse verkoop (walk-in sale).

Under that heading the day is written out in full — donderdag 3 september (Thursday 3 September) — with an arrow on either side to the previous and the next day. That is how you still open, the next morning, the receipt of a client who was not checked out at closing time yesterday, or see who is coming tomorrow. On any other day the column is called In de agenda (in the calendar) and the button Vandaag (today) appears to bring you back. Only this column follows the day picker: Open rekeningen and Afgerekend stay what they are, and a receipt opened from another day simply gets today's date.

Open rekeningen (open accounts) — receipts that have not been checked out yet. Draft receipts (not yet on the server) are at the top in orange.

Afgerekend (checked out) — what this till closed in this session, with the closing time alongside: Bon van 14:32 (receipt of 14:32).

Opening a receipt

• From an appointment — tap the line, or use Afrekenen in the calendar. The active blocks of that appointment come onto the receipt as lines, with the staff member of that block and the price fixed at booking time. Processing blocks are not charged.
• Losse verkoop — a receipt without an appointment. If that client does want to pay in their own name after all, you can still attach them while the receipt is open — see The receipt on the left below.

Through the assistant

Tell the assistant in the top bar reken Christine af (check Christine out) and she prepares the receipt and takes you there. If Christine is in today's calendar, that visit goes on the receipt: her package as one line, or otherwise the services of her appointment. If she is not, what she paid last time. You add extras yourself, as always; paying and closing stay manual. See The assistant.

Entering lines

The entry screen is on the right.

At the top the label Medewerker (staff member) with a button per staff member. Kies eerst een medewerker (pick a staff member first), otherwise you get that message literally: every line hangs on one staff member, because the performance figures depend on it. Cabins are not among them here.

Below that, six tabs:

The Menu's tab follows your tree. If you sell by questions — first cut or colour, then man or woman — you do not see everything at once: you tap the question and the answers appear below it, until you reach the package with its price. Above the tiles is the path you took; every step in it takes you back. A question carries no price but an arrow: it sells nothing, it narrows the choice.

One tap books the line. No intermediate window, no confirmation.

And one tap takes it off again: behind every line on the receipt sits a kruisje (cross). Ring something up wrong and you press it and it is gone — no window and no question, because the receipt is still open and putting the line back is one tap as well. The cross is only there as long as the receipt is open; on a closed receipt nothing changes any more.

For a product, the brand and the stock appear under the name (Wella · voorraad 7).

Do you check out with packages?

If your salon works with fixed packages and never rings up the individual services, that first column is four columns too wide. In that case switch on Ik reken af met menu's (I check out with packages) under Instellingen → Kassa instellen (Settings → Configure the till). This is what changes, and nothing else:

• the till opens on Menu's (packages) instead of on Diensten (services);
• the Diensten tab is called Extra;
• under Extra you only see the services that are in no package at all — an extra treatment, an extra dose of colour, a consultation, make-up.

You do not maintain that list anywhere. It is derived: whoever sells in packages has the everyday work inside those packages, so whatever falls outside is the extra. Add a service to a package later and it disappears from Extra by itself; create a new stand-alone service and it appears there by itself. A service that sits in a package is then rung up through that package and no longer separately.

The switch is off by default, and as long as it is, nothing about your till changes.

Adjusting a line

Tap the line. A window slides open at the bottom with the description and 2 × € 43,00 = € 86,00. In it:

• a Medewerker block to move the line to someone else;
• a row of choices: Aantal (quantity), Korting and Prijs (price);
• a number pad, with quick choices per position — 0.5 / 1 / 2 / 3 for the quantity, 10 / 20 / 50 / 100 % for the discount;
• at the bottom Regel weghalen (remove line) (in red) and Bewaren (save).

The number pad slides the digits in from the right: 1 becomes € 0,01, 12 becomes € 0,12, 125 becomes € 1,25.

Discounts

There are two kinds, and both work best with discounts that are fixed in advance, which you set up once in the back office. See Discounts.

On one line — tap the line and choose Korting (discount). The salon's fixed discounts are there: one tap and it is applied. If you do want to type something yourself, choose Zelf intikken (type it yourself) and use the number pad. On the receipt that reads as · Personeel · −50 %, or as · −€ 5,00 for a fixed amount.

On the whole receipt — the Korting tab. Each tile shows what the discount would come to on the current total; a fixed discount in euros shows its amount. Alongside the fixed discounts there is Vrij bedrag (free amount), with which you type in an amount and a description yourself (for example Korting stamklant — regular-client discount). A receipt discount is booked as a negative line, so that it is visible on the printed ticket.

If the receipt carries more than one VAT rate — a service at 21 % and a product at 6 %, or a gift card with no VAT — you get several discount lines, one per rate. That is not a mistake: VAT is calculated per receipt line, so a discount on the total has to be split per rate as well. A discount can never take off more than is on the receipt: the total becomes zero, never negative.

Gift cards and credit

Both carry no VAT, and the screen says so too:

Een cadeaubon verkopen is een geldbeweging, geen levering: er komt geen btw op. De btw volgt bij het inruilen, op wat er dan gekocht wordt.

(Selling a gift card is a movement of money, not a delivery: no VAT goes on it. The VAT follows on redemption, on whatever is bought then.)

Under Cadeaubon verkopen (sell a gift card) you optionally fill in the code of the card and the amount, with quick choices € 25 / € 50 / € 75 / € 100.

Tegoed bijstorten (top up credit) is only possible on a receipt with a client — it has to sit on something. Without a client the tile is disabled with the message eerst een klant koppelen (link a client first).

The receipt on the left

There you read the name of the client (or Losse verkoop), the state, the lines, and at the bottom the totals: possibly Korting, then a line per VAT rate such as btw 21 % over € 71,07 (VAT 21 % on € 71,07), then Totaal. If part has already been paid, Betaald (paid) and Nog te betalen (still to pay) appear as well.

On an open receipt that name is a button. Tap it and a search field slides open: type two letters of the name or of the mobile number and pick the client from the list. That way a walk-in sale hangs on somebody too — exactly what you need when a client at the counter asks for an invoice in her company's name. Klant weghalen (remove client) empties the field again. If the search finds nobody, nothing happens: no record is created and nothing is left half filled in. Make that record under Klanten (Clients).

On a closed receipt the name is plain text. That receipt no longer changes, and the client is part of what was sold. So put the client on it before you close, even if the invoice only comes up later; afterwards all that is left is a reversal and entering it again.

If there is nothing yet: Nog niets aangeslagen. Kies rechts een dienst of een product. (Nothing entered yet. Pick a service or a product on the right.)

If the client pays in the name of their company, you read under the header Factuurgegevens bekend — deze klant vraagt een factuur. (invoicing details known — this client asks for an invoice). The VAT number itself is not shown there; it lives on the client record, see Creating a client record.

Frequently asked questions

Can I attach a client to a walk-in sale? Yes, as long as the receipt is open: tap Losse verkoop at the top of the receipt and search the client by name or mobile. You no longer have to make an appointment that never happened. After closing it is no longer possible — that receipt no longer changes.

There is a red "medewerker ontbreekt" on a line. That line hangs on nobody. Tap it and pick a staff member; otherwise the Persoonsprestaties (individual performance) report is wrong.