Discounts fixed in advance

Updated on 2026-08-22

Every discount typed in at the till is a discount that can be mistyped — and you only notice on the revenue report, weeks later. That is why you can fix discounts once. At the till there is then nothing left to type: one tap, and afterwards you also know which discount it was.

Setting up a discount

Back office → Salon → Kortingen (Discounts) → Nieuwe korting (New discount).

It is one or the other. A discount carries a percentage or an amount, never both — otherwise the question of which one wins would come up at the counter. If you switch an existing discount from percentage to amount, the percentage is cleared.

Set a discount to inactive and it disappears from the till, while old receipts keep referring to it. That way last year's report stays correct.

At the till

On one line — tap the line, choose Korting (discount), tap the discount, then Bewaren (save). There is nothing to type, and that is the point. If you do want something of your own, choose Zelf intikken (type it yourself); that discount will be on the receipt, but cannot be traced afterwards as Personeel or Cadeaucheque.

On the whole receipt — the Korting tab. For a percentage the tile shows what it would come to on the current total; for a fixed amount it shows the amount. At the bottom is Vrij bedrag (free amount) for a discount that is fixed nowhere.

A discount tapped by mistake can be taken off again: tap the line, choose Korting → Zelf intikken, set it to 0 and save.

What happens to the VAT

This is the part where money leaks away if the software gets it wrong, so it is spelled out.

VAT is calculated per receipt line, never over the receipt total. A discount on one line therefore comes off before the VAT of that line is calculated — at that line's rate.

A discount on the whole receipt is spread across the VAT rates on the receipt, in proportion to what each rate weighs. On a receipt with € 88,00 at 21 % and € 10,00 at 6 %, a € 10,00 discount becomes € 8,98 at 21 % and € 1,02 at 6 % — two lines on the ticket, together exactly € 10,00. Without that split the salon would reclaim 21 % VAT on money that only carried 6 %.

Gift cards and top-ups of customer credit do not take part. Those are a movement of money, not a sale: giving a discount on a € 50 gift card would mean the customer pays € 45 for it and still buys € 50 with it. You only see that loss months later.

A discount never produces a negative amount. If it is larger than the line or the receipt, the result is zero. A negative amount would give negative VAT, and that is no longer a discount but a refund.

Frequently asked questions

Why are there two discount lines on my receipt? Because it carried two VAT rates. The rate is behind each line: Korting stamklant (btw 21 %). Together they are exactly the amount you gave.

I see no discounts at all in the Korting tab. Then this salon has not set any up yet. The screen says so, rather than showing an empty list. Set them up in the back office under Kortingen.

Can I have a discount applied automatically to a service or a customer type? Not yet. Today you tap the discount; it is fixed, but it does not apply itself.