Logging in and looking around

Updated on 2026-09-05

Logging in

You log in at /admin/login with your e-mail address and your password. There is no separate login for the agenda or the till: one session covers everything.

If you get onjuiste inloggegevens (incorrect login details) while you are sure of your password, your account is probably not attached to a salon. Ask the owner to check your account under Instellingen → Gebruikers (users).

The menu

At the top there are three separate items, outside any group: Overzicht (overview), Agenda and Kassa (point of sale). That is what you use all day, and whoever works the front desk switches between them constantly, so they sit in view without a heading and without scrolling. Below them come five groups:

The first four groups are the work itself: who comes in, what you sell, who does it, and what is in the cupboards.

Meer (more) holds everything that is not daily work, in three entries. Rapporten opens a single screen with the nine reports side by side at the top: daily takings, transactions, cash book, revenue, performance per person, utilisation rate, consumption, hours worked and expected revenue. Instellingen opens a single screen with everything you set up or rarely need, in a list on the left: the salon, opening hours, closing days, places, branding, online booking, e-mail, your own website, messages, integrations, time clock setup, payment terminal, till setup, users, and at the bottom the rare work — audit log, deletion requests, taking your data with you, switching from Optios, cleanup proposals and cleaning up products. Tickets is asking for help.

That is deliberate: the sidebar used to run to forty-four lines, most of which you open a few times a year at most. What you do daily now sits at the top, and what you set up once sits one click deeper — not gone, but out of the way.

Why some screens are a different colour

A screen carries the colour of the level it belongs to. What you do daily — the calendar, the till, your customers, your services, your stock — is in copper, HairConnect's own colour. Everything under Team takes a green tint, everything under Meer a blue-grey one. In the menu you see a stripe to the left of the row; on the screen itself the frame around the panels is tinted too.

The background stays white and the lines between two rows stay grey: only the frame is coloured. So before you change anything you know whether you are in your own work or in the team's or the salon's, without the table reading differently.

The colour belongs to the screen, not to whoever is looking. If a staff member gets the right to the work schedules, she sees that screen in exactly the same green as the owner. Someone with fewer rights sees fewer rows in the menu — not different colours.

If something is waiting for you behind Instellingen — a customer's deletion request, a cleanup proposal — that entry carries a coloured number. Red means a deletion request has passed the legal month.

You can collapse the sidebar down to just the icons. In the agenda you want every pixel of width.

Next to the logo there is a small grey label with a version number, for example v.a1b2c3d · 22/08. That is the version running on this server. Handy when you report a problem.

If you are the owner or a manager you can click it: you get an overview of what has been added recently, day by day, with a link to the change itself. That way you see at a glance what changed since last week without having to ask.

Opening the manual

This manual sits inside the backoffice itself, in two places.

The question mark in the top bar, to the left of your name, takes you to the article about the screen you are on at that moment. On the till you land on Making a receipt; in the work schedules you land on Work schedules. Hover over it and you read beforehand which article it is.

The user menu — your name in the top right — has a Manual line that goes to the table of contents, for when you simply want to read around.

Both open a new tab. A half-finished receipt or a half-filled appointment should not be lost to a moment of reading.

The manual opens in the salon's language, not your browser's: a Walloon salon reads French, even on a device set to English. At the top of every page of the manual sit four buttons — NL, FR, EN and BG — which jump to the same article in another language. The backoffice screens themselves stay in Dutch.

The manual is also public at https://hairconnect.be/docs. No login is needed there, and it contains no salon data — only screens and actions. So passing an article on to someone who does not have an account yet is no problem.

Who may do what

Every user has one role, set under Instellingen → Gebruikers:

• Zaakvoerder (owner) — everything, including figures and settings
• Manager — the daily work, the reports and the closing days; not the salon's settings
• Medewerker (staff) — agenda, clients, till, services, team and stock

What you may not do is also absent from your menu. Concretely, a staff member sees the Meer (more) group with only Tickets in it: no reports and no settings. That is a deliberate change — until now everyone saw the revenue, the cash book and their colleagues' performance, and anyone could change a colleague's role under Gebruikers (users). There had never been a lock on that; there is one now.

The role is not the whole story. On top of the role, every staff member has a row of switches — viewing the reports, correcting punches, managing work schedules, the salon settings. The owner turns those on or off on the staff record under Team → Medewerkers (staff), tab Wat ze mag (what she may do). The role is the ceiling and the default there; see Adding a staff member.

Instellingen → Koppelingen (integrations) and Instellingen → Logboek (audit log) do stay for the owner alone: that is where the keys sit with which payments can be started, and where it says who did what with which money.

Your own name, e-mail address and password you always change yourself, whatever your role: top right on your name, then Profiel (profile).

More than one salon

If you have two businesses, you log in to both with one account. At the top, next to the salon's name, sits a dropdown with the salons your account is attached to; pick one and press Wissel (switch). Your role can differ per salon, and clients and figures stay separated per salon. On the iPad and the phone that dropdown is not there — there the salon is attached to the device and you sign in again. See Users and roles.

The language of the screen

The buttons and tables of the backoffice follow the salon's language; the screen texts themselves are still in Dutch for now. The booking page and the customer portal follow the client's language: Dutch, French, English or Bulgarian.

Frequently asked questions

My device is in dark mode. Why is the backoffice light? That is deliberate. The backoffice comes in one outfit: the light one, with the dark bar on the left and the copper accent. The user menu used to offer a switch to a dark outfit, but it never really was one — it only turned the text around and left the backgrounds light, which gave you white letters on a white surface. That switch is gone, and the screen no longer follows your device setting. That goes for the whole package: the backoffice, the calendar, the till and the app on tablet or phone. If you had it on, you end up back on the light screen by yourself.

Can I delete my own account? No. The delete button is hidden on your own account — locking yourself out should not be able to happen by accident.

Where do I change my password? Click your name at the top right and choose Profiel (profile). There you change your name, your email address and your password. You have to type your current password as well — so that someone who sits down at your open screen cannot take it over.

The owner can also set a member of staff's password under Instellingen → Gebruikers, on that person's row. Leave the field empty there to keep the current password.

I have forgotten my password. Click Forgot password on the sign-in screen. You will receive an e-mail with a link to choose a new password; the link is valid for a limited time. If no e-mail arrives, check your spam folder first — and if it still fails, the owner can set a new one for you under Instellingen → Gebruikers.