My colour and My appointments
Updated on 2026-10-03
My appointments
Two blocks: Upcoming appointments and Previous visits.
Per upcoming appointment: a date tile, the time, the services with a + between them, with Kris, and the price — if you have that setting switched on.
Underneath, a countdown — 3 days left to cancel — with the buttons Reschedule and Cancel.
On cancelling comes the question Cancel this appointment?, and after that Your appointment has been cancelled. Your client always gets a cancellation email; you see the appointment disappear from the calendar.
If the deadline has passed: You can cancel yourself up to 2 working days in advance. Let the salon know you cannot make it — the sooner, the better the chance your slot is taken by someone else.
If there is nothing yet: You have no appointment booked yet. with a button Book an appointment, and Your visit history will appear here.
Rescheduling
The page is called Reschedule and first shows the current Time and Service, then When suits you? with the same list of times as when booking, and ‹ Earlier / Later ›.
The search runs with the same services and the same staff member. A client therefore cannot switch stylists while rescheduling.
Afterwards: Your appointment has been moved.
As long as you run Optios and HairConnect side by side
If sending appointments to Optios is on, the client cannot move an appointment booked in Optios (at the desk, or through the old booking link) here themselves. They read: This appointment was booked at the salon. It cannot be moved here yet: cancel it and book a new slot, or let the salon know what you need. Moving such an appointment does not go to Optios, and Optios would then give the new time to someone else.
Cancelling does work, within the usual deadline. HairConnect then also deletes the appointment in Optios so the time frees up there — unless there is a deposit or a prepaid card on it in Optios; then you get a clean-up suggestion to do it there yourself. An appointment the client booked here, they simply move.
With Hairlien
If the client says or types something on the booking page like I can't make it on Saturday or can I move my appointment, Hairlien takes them to this page with the button Go to my appointments — after signing in if they had not yet. She moves or cancels nothing herself: the client chooses and confirms here, within the same deadlines.
My colour
Heading My colour history, and underneath it:
What went into your hair at every visit. Handy if you switch stylists or want to repeat a colour.
A timeline with, per visit, a colour swatch, the date, by Kris, a summary in plain language and colour chips. Collapsed sits Stylist's note — Exactly as your stylist wrote it down. — with your raw notation.
At the bottom: 12 colourings on record, and the honesty clause:
The swatches are an approximation, worked out from the level and tone in the note. The note itself stays the source.
If there is no colour code in the note, you read No colour code recorded, so no swatch. If there is nothing yet: No colour has been recorded yet.
Your client cannot change anything here. Colour formulas are noted down in the salon; see Colour formulas.
Purchases and receipts
Products you bought, and underneath it, per receipt, the time of closing (Receipt of 14:32), the date, the lines and the Total, with, where available, a Download receipt button.
If there is nothing: There are no receipts in your name yet.
Gift cards
Per card the Balance in large type, with of € 50,00 and the code underneath, and Valid until 31/12/2027.
If there is nothing: You have no gift card outstanding.
The balance is read, never recalculated. Used-up and withdrawn cards stay in the list.