The cash journal
Updated on 2026-10-02
Every closed till receipt goes into the journal. A closed receipt no longer changes; a mistake is put right with a reversal. You do not have to do anything for that yourself, but it does explain why some things are deliberately impossible.
How a receipt is identified
A receipt has no number by default. An invoice needs a number; a till receipt does not, so HairConnect does not hand any out. You recognise a receipt by the client, the date and the time of closing: in the till it appears as Bon van 14:32 (receipt of 14:32), on the printed ticket as Kasticket with 04/09/2026 14:32 alongside, and in the mail to the client as Receipt of 4 September 2026 at 14:32.
Where a receipt has to fit in a table or a file — Rapporten → Transacties (Reports → Transactions) and the csv for the accountant — there is a reference: 20260904-1432-3f2a9c1d, the date, the time of closing and the first eight characters of the receipt's key. It sorts in time order and points to exactly one receipt.
More than one client on a receipt
A receipt can carry more than one client: a mother and daughter paying together is an ordinary receipt. It hangs on one client — that is where credit, invoice and receipt mail belong — and the others appear beneath as Samen met … (Together with …), in Rapporten → Transacties (Reports → Transactions) in the Client column and on the receipt in the till under the client's name. Whoever has a client record is linked to it; whoever has none appears by name only. The amounts are unchanged. Today such receipts only come in through the migration from Optios; the till itself does not yet put a second client on a receipt.
Numbered receipts
If you do want a number on them — because your previous package handed them out and your clients or your accountant are used to it — switch it on under Instellingen → Kassa instellen (Settings → Configure the till). It is not required; it is allowed. Every receipt you close after that gets a number like 2026-0042, rising per financial year. It appears alongside the date and time: on the printed ticket, on the till screen, in Rapporten → Transacties (Reports → Transactions) and in your export. Receipts that already exist do not get one — nothing is numbered retroactively. If you switch it off again later, the numbered receipts keep their number and new ones get none; gaps then appear in the series. That is as it should be, no receipt has gone missing: a number is never reused, not even when you delete a receipt.
What else is on that screen
Under Instellingen → Kassa instellen (Settings → Configure the till) there is, alongside the numbering, one more switch: Ik reken af met menu's (I check out with packages). It is not about the journal but about the entry screen — it makes the till open on Menu's (packages) and turns the Diensten (services) tab into an Extra tab. See Creating a receipt. It changes nothing about the numbering.
And a third: Kasticket automatisch afdrukken (print the till ticket automatically), off by default. Off means nothing is printed after checkout; the drawer does open with a cash payment, because it hangs off the receipt printer. If the client asks for their ticket, you email it with Ticket mailen (email the ticket) on the receipt; whoever has a printer after all prints it with Afdrukken (print). See Checking out and closing.
What is never possible
- Deleting a till receipt. The attempt is refused: Kassabonnen worden nooit verwijderd. Gebruik void() met een reden. (Till receipts are never deleted. Use void() with a reason.)
- Changing a closed receipt. Only the data of a reversal may still be added. Everything else is refused with: Een afgesloten kassabon mag niet meer wijzigen. Maak een tegenboeking. (A closed till receipt may no longer be changed. Make a reversal.)
So you always correct with a reversal.
The VAT
The VAT is calculated per receipt line and rounded at that moment, while you are checking out. Reports only add those cents up; they never recalculate the VAT from the daily total.
That is not nit-picking: with three lines of € 3,33 a recalculation from the total differs by a cent from the receipt the client was handed — and then your return no longer matches your till.
Gift cards, credit and separate discount lines carry no VAT. With a gift card the VAT only follows on redemption, on whatever is bought then.
Where to find the journal
| Screen | What for |
|---|---|
| Rapporten → Dagontvangsten (Reports → Daily takings) | the report that goes to the accountant: per day, per VAT rate, per payment method |
| Rapporten → Transacties (Reports → Transactions) | every receipt separately, searchable; cancelled receipts are included by default but do not count towards the totals |
| Rapporten → Kassaboek (Reports → Cash book) | the cash side: change float, deposits, withdrawals, counts |
| Instellingen → Logboek (Settings → Audit log) | who closed which receipt and who reversed which receipt |
The audit log keeps who did something, not what was on the receipt. That last part is in the journal itself.
Frequently asked questions
What if the till is offline? Entering is allowed, checking out is not. Closing happens on the server: that is where the number, the stock and the gift-card and credit balances are settled. The draft receipt stays on your device and goes along as soon as the connection is back.
I see a reversal in my daily revenue. Does it count twice? No. In the revenue reports both the original and the reversal drop out. If only the original dropped out, the negative reversal would make the daily revenue too low.