Subscriptions

Updated on 2026-08-27

This chapter is not for a hair salon. It describes the Subscriptions screen in the platform panel, where the HairConnect administrator sees what each salon pays per month.

Every salon has exactly one. All amounts are excluding VAT, exactly as on the public pricing page.

The three plans

On top of that there is the one-off migration fee: € 0 for the first fifty salons, € 349 afterwards. It is kept per subscription, because it is what was agreed with that particular salon.

Working on your own

Cabins and chairs do not count as staff. A salon with one hairdresser and two chairs therefore stays at € 35.

As soon as someone joins, the salon moves up to the regular € 59. The other way round does not happen automatically: going from € 59 back to € 35 is a commercial decision, and a human makes that one.

Extra location

An extra location only exists with a main location. Choose that plan and the screen asks which salon is the main one, and refuses without it. Without that rule, € 39 is simply a cheaper button.

The trial

A new salon starts with 30 days free, no card. Use the Start a trial button at the top right: you pick the salon and the plan, the rest is filled in.

Thirty days and not fourteen, because a hair salon sees its customers again every four to six weeks. Only after a full month has the owner had the same customer in the calendar twice and closed off one month — daily takings, cash book, revenue per staff member. That is what he has to trust before he pays.

The monthly period

HairConnect bills monthly, and a period runs from anniversary to anniversary — not from the first to the first.

The day the trial ends is the anchor day. If the trial ends on 14 March, periods run 14/3–14/4, 14/4–14/5, and so on. So there is never a leftover stretch between the end of the trial and the next month boundary.

Months without that day shift and then shift back. An anchor on the 31st gives: 31/1 → 28/2 → 31/3 → 30/4 → 31/5. The 31st is therefore not lost the moment February comes along.

Putting a salon at zero

Sometimes a salon pays nothing: a beta salon, an early agreement, a compensation. That is possible here, with the Set to free button on that salon's row.

• The reason is required. Without one, nobody will be able to explain a year from now why that salon pays nothing, and then nobody will dare bring it up.
• The end date may be left empty — then it applies indefinitely. Fill one in and the salon falls back to its regular rate by itself the day after. No scheduled task is involved.
• The agreed rate stays on record. The Per month column shows € 0.00, with what the salon normally costs underneath.

Back to rate lifts it again.

The reason appears in the list itself, so you can see at a glance which salons are free and why. It also lands in that salon's own log, under Money — and the owner can read it there. So write a reason you would also explain to him.

The statuses

What is not here (yet)

Invoices, VAT and the payment link are not part of this screen. The subscription says what a salon costs; what follows from that comes separately.